Reactive to results

Jered Gaspard

Vice President of Customer Operations, Global Data Systems

Jered Gaspard is Vice President of Customer Operations at Global Data Systems and a longtime South Louisiana technology and operations leader. Over nearly two decades, his career has spanned enterprise healthcare IT, aviation logistics, SaaS, product development, customer experience, and operational leadership, including roles with LHC Group, PHI HeliPass, and SchoolMint before joining GDS.

At GDS, Jered leads Customer Experience, Service Desk, Network Operations, and Business Transformation. His work centers on understanding the operational levers that shape customer experience and business performance, then focusing technology, capabilities, and innovation where they can make the greatest difference.

That has increasingly meant using data, automation, and AI to see how the business is actually operating, identify where intervention will have the greatest impact, and turn insight into action more quickly. His perspective is grounded in a simple belief: customers experience a company as a whole, regardless of how it is organized internally.

He brings a practical, people-centered approach to emerging technology and transformation, applying new capabilities where they can help people make better decisions, improve the work, and deliver a better customer experience.